AIGateFlow Privacy Policy
Last updated: June 10, 2026
AIGateFlow ("we", "our", "the App") is provided by Southern Automated Access
Services, Inc. ("SAAS") to help homeowners' association (HOA) communities manage
resident access, gate entry, and guest passes. This policy explains what
information the App collects, how it is used, and your choices.
Information We Collect
- Account information: your name, phone number, email address,
and (optionally) a profile photo, collected when you sign in.
- Community information: the HOA community you belong to, your
role (resident, manager, or administrator), and your membership/approval status.
- Guest pass data: guest names and access codes you create for
visitors, and records of when those passes are used.
- Push notification token: a device token used to deliver
notifications about your account or community (e.g., approval status, gate
activity).
- Gate access activity: a record of gate-open requests
associated with your account, used for security and troubleshooting.
How We Use Information
- To authenticate you and give you access to your community's features.
- To let community administrators approve residents and manage guest access.
- To operate the physical gate hardware associated with your community.
- To send you push notifications related to your account or community activity.
- To maintain the security, integrity, and proper functioning of the App.
How We Share Information
We do not sell your personal information. Information is shared only with:
- Administrators of the HOA community you belong to (for approvals and
community management).
- Service providers that help us operate the App, such as Google
Firebase (authentication, database, cloud messaging, and hosting).
Data Storage & Security
Your information is stored securely using Google Firebase services. Access to
community data is restricted by role-based permissions — residents can only see
their own information and their community's shared information, and
administrators can only manage their own community.
Data Retention
We retain account and community data for as long as your account is active or as
needed to provide the App's services. You may request deletion of your account
and associated data at any time by contacting us (see below).
Your Choices
- You can update your name and profile information from within the App.
- You can disable push notifications in your device settings.
- You can request access to, correction of, or deletion of your personal
information by contacting us.
Children's Privacy
The App is not directed to children under 13, and we do not knowingly collect
personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on
this page with an updated "Last updated" date.
Contact Us
If you have questions about this privacy policy or your data, contact us at:
Robert@southernautomatedaccessservices.com